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All Systems Operational

Cloud Support ? Operational
Location DE/FKB ? Operational
Compute Operational
Storage Operational
Network Operational
Managed Kubernetes Operational
Supporting Services ? Operational
Provisioning Operational
Private Cloud Operational
Logging Service Operational
Location DE/FRA ? Operational
Compute Operational
Cubes Operational
Storage Operational
Network Operational
Managed Kubernetes Operational
Supporting Services ? Operational
Provisioning Operational
Object Storage Operational
Logging Service Operational
Location DE/TXL ? Operational
Compute Operational
Cubes Operational
Storage Operational
Network Operational
Managed Kubernetes Operational
Supporting Services ? Operational
Provisioning Operational
Object Storage Operational
Private Cloud Operational
Logging Service Operational
Location ES/VIT ? Operational
Compute Operational
Cubes Operational
Storage Operational
Network Operational
Managed Kubernetes Operational
Supporting Services ? Operational
Provisioning Operational
Object Storage Operational
Logging Service Operational
Location FR/PAR Operational
Compute Operational
Storage Operational
Cubes Operational
Managed Kubernetes Operational
Provisioning Operational
Supporting Services ? Operational
Network Operational
Logging Service Operational
Location GB/GLO Operational
Private Cloud Operational
Location GB/LHR ? Operational
Compute Operational
Cubes Operational
Storage Operational
Network Operational
Managed Kubernetes Operational
Supporting Services ? Operational
Provisioning Operational
Logging Service Operational
Location US/EWR ? Operational
Compute Operational
Storage Operational
Network Operational
Managed Kubernetes Operational
Supporting Services ? Operational
Provisioning Operational
Logging Service Operational
Location US/LAS ? Operational
Compute Operational
Storage Operational
Network Operational
Managed Kubernetes Operational
Supporting Services ? Operational
Provisioning Operational
Logging Service Operational
Location US/MCI ? Operational
Compute Operational
Storage Operational
Network Operational
Managed Kubernetes Operational
Provisioning Operational
Supporting Services ? Operational
Logging Service Operational
APIs and Frontends Operational
Data Center Designer (DCD) ? Operational
Cloud API ? Operational
Billing API Operational
Reseller API Operational
Activity Log API ? Operational
Global Services Operational
Backup Service Operational
CloudDNS Operational
Database as a Service (DBaaS) ? Operational
Monitoring as a Service (MaaS) Operational
Content Delivery Network (CDN) ? Operational
AI Model Hub Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

Cloud Panel Maintenance May 7, 2025 05:00-06:30 UTC

We would like to inform you that regular maintenance of the Cloud Panel is due to be carried out.
During this time, access to the Cloud Panel will be limited while access to the vSphere Clients, NSX Managers and the management VPN themselves will not be impacted.

Availability and accessibility of your Private Cloud resources will remain unaffected.
Posted on May 02, 2025 - 14:15 UTC

Maintenance of the Backup service May 7, 2025 18:00-22:00 UTC

We would like to inform you that regular maintenance on our IONOS cloud backup service is due to be carried out.

During this time, it will not be possible to create new backup units, and it is possible that certain scheduled backups will be delayed.
Posted on May 02, 2025 - 14:05 UTC

Billing API maintenance May 9, 2025 08:00-08:30 UTC

We would like to inform you of an upcoming maintenance to our Billing API, during which we are expecting it to be unavailable for a period of approximately five minutes.

All other services, and your virtual resources, will remain unaffected.
Posted on May 05, 2025 - 07:20 UTC
May 6, 2025

No incidents reported today.

May 5, 2025
Deprecation of Llama 3.1 70B on AI Model Hub
Completed - The scheduled maintenance has been completed.
May 5, 09:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 5, 06:00 UTC
Scheduled - We would like to inform you that the Llama 3.1 70B Model will be deprecated on the 5th of May.

To ensure service continuity and access to the latest capabilities, we recommend migrating to one of our other available models in our AI Model Hub.

You can find our current list of available models via https://api.ionos.com/docs/inference-modelhub/v1/#tag/Foundation-Models/operation/modelsGet and for guidance and support, you can contact our technical support team. Thank you for your trust.
Apr 28, 14:25 UTC
May 4, 2025

No incidents reported.

May 3, 2025

No incidents reported.

May 2, 2025

No incidents reported.

May 1, 2025

No incidents reported.

Apr 30, 2025

No incidents reported.

Apr 29, 2025
Maintenance of the Backup service
Completed - The scheduled maintenance has been completed.
Apr 29, 21:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 29, 17:00 UTC
Scheduled - We would like to inform you that regular maintenance on our IONOS cloud backup service is due to be carried out.

The backup console will not be available during the maintenance, scheduled backups will be delayed.
Apr 17, 08:19 UTC
Apr 28, 2025

No incidents reported.

Apr 27, 2025

No incidents reported.

Apr 26, 2025

No incidents reported.

Apr 25, 2025

No incidents reported.

Apr 24, 2025

No incidents reported.

Apr 23, 2025
Object Storage Service Restrictions
Resolved - This incident has been resolved.
Apr 23, 06:40 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Apr 17, 17:35 UTC
Investigating - We are currently investigating an increased number of upload and download errors in the use of our Object Storage.
Apr 17, 15:44 UTC
Cloud Panel Maintenance
Completed - The scheduled maintenance has been completed.
Apr 23, 06:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 23, 05:00 UTC
Scheduled - We would like to inform you that regular maintenance of the Cloud Panel is due to be carried out.
During this time, access to the Cloud Panel will be limited while access to the vSphere Clients, NSX Managers and the management VPN themselves will not be impacted.
Availability and accessibility of your Private Cloud resources will remain unaffected.
Apr 16, 12:50 UTC
Apr 22, 2025

No incidents reported.

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